Most organisations only discover a warranty has expired when a machine fails. Fleet Care makes that impossible: we monitor every device you own, renew coverage before it lapses, manage claims, and service your fleet every year — all visible live in your own portal.
Device warranties expire one by one, on dates nobody is watching. By the time a laptop dies out of coverage, the repair costs hundreds of US dollars and days of downtime — and multiplied across a fleet, lapsed coverage quietly becomes one of the most expensive gaps in your IT budget. In fleet audits we routinely find 15–20% of an organisation's devices already out of warranty without anyone knowing.
Every enrolled device tracked by service tag — model, coverage tier and exact expiry date, watched weekly.
Written notice long before any device's coverage ends, with a renewal quotation issued at least 60 days out.
Approve renewals in the client portal in seconds. We process everything with the manufacturer and confirm the new end date per service tag.
Machine fault? Report it to us — we log, manage and chase the manufacturer claim through to resolution.
Once a year we service every enrolled device: clean-out, firmware updates, battery and disk health checks — scheduled by department, zero disruption.
Fleet Health Scorecards, quarterly reports and an annual refresh forecast — management-ready, so your IT team always has the answers.
If we miss a renewal window, we pay — twice. Should Vern fail to issue a renewal quotation at least 60 days before an enrolled device's expiry and coverage lapses as a result, we fund the equivalent warranty extension at our own expense — and that quarter's management fee is free.
Full terms in the Fleet Care agreement.
Send us your device list — we map every unit's coverage status and show you exactly where the gaps are.
We agree the fleet size, the coverage tiers that fit each device class, and the program fee.
Your fleet goes live in the portal, logins are issued, and monitoring begins immediately.
Renewals, claims, maintenance and reporting run on schedule — you just approve and carry on.